Delivery Policy | PurePariz

Effective Date: July 4, 2025

At PurePariz, we are committed to providing a fast, reliable, and secure delivery experience for all customers who order from www.purepariz.com. This Delivery Policy outlines our shipping timelines, methods, costs, and other important details you should know before placing an order.

We understand that your PC accessories — whether for gaming, content creation, or productivity — are essential to your setup, and we work hard to ensure timely delivery and real-time tracking.

🚚 1. Processing Time

  • Order Processing: Orders are typically processed within 1–2 business days after payment is confirmed.

  • Business Hours: Orders are processed during regular business hours (Monday to Friday, 9:00 AM – 5:00 PM, excluding holidays).

  • Orders placed on weekends or holidays will be processed the next business day.

🌍 2. Delivery Locations

We proudly offer worldwide shipping, including but not limited to:

  • United States (domestic)

  • Canada

  • United Kingdom

  • European Union countries

  • Australia and Asia-Pacific regions

If your location is not listed, please contact our support team at info@purepariz.com to confirm shipping availability.

💵 3. Shipping Costs

Shipping fees vary based on:

  • Delivery destination

  • Weight and dimensions of the package

  • Shipping method selected at checkout

📦 Free shipping is available on selected items and during promotional periods. Offers will be clearly displayed on product pages or banners.

⏱️ 4. Estimated Delivery Times

Region Estimated Delivery Time
United States 2 – 5 business days
Canada 5 – 10 business days
Europe 6 – 12 business days
Australia/Asia 7 – 14 business days

Note: Delivery times are estimates and may be affected by customs clearance, carrier delays, or public holidays.

✈️ 5. Carriers We Use

We ship with trusted logistics partners to ensure safety and speed, including:

  • USPS, FedEx, UPS (USA)

  • DHL, Royal Mail, and EMS (International)

A tracking number will be provided via email once your order is shipped. You can track your package through your account dashboard or via the carrier’s website.

⚠️ 6. Delays and Force Majeure

While we strive for timely delivery, delays can occur due to:

  • Weather disruptions

  • Customs inspections

  • Supply chain issues

  • Public holidays

PurePariz is not responsible for shipping delays beyond our control. If your order is delayed beyond the expected time, contact us at 070 3001 7079 or email info@purepariz.com and we will assist you.

📦 7. Delivery Issues & Undeliverable Packages

If a package is:

  • Marked as delivered but not received, please check with neighbors or your local post office.

  • Returned to us due to an incorrect address or failed delivery attempt, we may charge a re-shipping fee.

Ensure your shipping details are accurate at checkout to avoid issues.

🔁 8. Damaged or Lost Packages

If your item arrives damaged or is lost during transit:

  • Please contact us within 48 hours of receiving your item (or the expected delivery date).

  • Include your order number and photo evidence (if applicable).

  • We will work with the carrier to resolve the issue or provide a replacement/refund under our Refund & Return Policy.

🧾 9. Customs, Duties & Taxes

International shipments may be subject to customs fees, import taxes, or other duties depending on your country’s regulations. These charges are the responsibility of the buyer.

We are not responsible for delays or costs associated with customs clearance.

📩 10. Contact Information

For any delivery-related questions, tracking issues, or shipping concerns, feel free to contact us:

Last updated: July 4, 2025