Delivery Policy

Effective Date: March 26, 2025

At PUREPARIZ, we strive to provide our customers with the best shopping experience, including fast and reliable delivery services. This Delivery Policy outlines our shipping procedures, costs, and expected delivery times.

By placing an order on PUREPARIZ, you agree to the terms outlined in this policy.

1. Shipping Methods and Delivery Time

We offer various shipping options based on your location. The available delivery methods and estimated delivery times are as follows:

  • Standard Shipping:
    Delivery within 5-7 business days (depending on location). Available for all regions.

  • Expedited Shipping:
    Delivery within 2-3 business days for orders within the same country. This method is available at checkout for eligible locations.

  • International Shipping:
    Delivery times vary by country and location, typically between 7-14 business days. Customs processing may add additional time.

Please note that delivery times are estimates and may vary due to factors beyond our control, such as weather conditions, holidays, or shipping carrier delays.

2. Shipping Costs

Shipping costs are calculated based on the weight of your order and the delivery destination. You will be able to view the applicable shipping cost at checkout before completing your purchase. We offer free shipping on orders over a certain amount within the United Kingdom. International shipping fees will be displayed during checkout.

Free Shipping:
Available on orders over £50 (within the United Kingdom).

3. Order Processing

Orders are processed within 1-2 business days of receiving payment. Please note that weekends and public holidays may affect processing times. Once your order is processed, you will receive an email with a tracking number (if applicable) and estimated delivery time.

4. Delivery Tracking

After your order has been shipped, you will receive an email with tracking information, allowing you to monitor your order’s status. You can track your shipment directly through the carrier’s website using the provided tracking number.

5. Shipping Restrictions

  • Delivery Locations: We ship to most countries around the world. Some remote or restricted areas may not be available for shipping, and additional restrictions may apply.

  • P.O. Boxes: We currently do not ship to P.O. Boxes. Please provide a physical address for delivery.

6. Lost or Damaged Items

If your order is lost or damaged during shipping, please contact us within 7 days of receiving your shipping confirmation. We will investigate the issue and, if necessary, offer a refund, replacement, or assistance in resolving the problem.

7. Customs and Duties

For international shipments, customs duties, taxes, and fees may apply depending on the destination country. These additional charges are the responsibility of the customer. We recommend checking with your local customs office for more information before placing an order.

8. Delivery Delays

While we strive to ensure that all deliveries are made within the estimated timeframes, certain factors may cause delays. These can include high demand during peak seasons, severe weather conditions, or customs processing. PUREPARIZ is not responsible for delays caused by shipping carriers or other third parties.

9. Contact Us

If you have any questions or concerns regarding your order or delivery, please feel free to reach out to our customer support team: